Refund & Cancellation Policy
Clear, transparent rules regarding course cancellations, tuition refunds, and rescheduling.
1. Course Cancellation by Student
We understand that scheduling conflicts arise. To be eligible for a refund, notice of cancellation must be submitted in writing via email to info@dynatechww.com:
- 7 or More Business Days Prior: 100% refund of tuition paid, less a standard $35 administrative merchant processing fee.
- 3 to 6 Business Days Prior: 50% refund of tuition paid, or 100% transfer credit applied toward a future scheduled session within 6 months.
- Fewer Than 48 Business Hours Prior: Non-refundable. A one-time date transfer may be granted at the discretion of school management subject to a $50 reschedule fee.
2. Once Instruction Has Commenced
Once the student has attended the first classroom session or commenced any portion of the curriculum, no refunds will be issued under any circumstances. Louisiana state student records are registered with the OMV upon commencement.
3. Behind-the-Wheel Drive Rescheduling
Students must provide at least 24 hours advance notice to reschedule an in-car driving appointment. No-shows or late cancellations leave an instructor and vehicle idle and will incur a $45 rebooking fee before the remaining driving hours can be scheduled.
4. Cancellation by Dynatech Driving School
If Dynatech Driving School cancels a class due to severe weather events (hurricanes, flooding), power disruptions, or unforeseen instructor emergencies, students will be offered immediate priority rescheduling to the next available session or a 100% full refund with no administrative deductions.
5. How to Request a Refund
To request a refund or transfer, contact our administration office:
Attn: Student Accounts & Billing
90 North Luke, Lafayette, LA 70506
Phone: (337) 446-9171
Email: info@dynatechww.com